Find the answers to frequently asked questions here. If an answer you're looking for is not listed, please feel free to open a chat with us by clicking on the chat button on the bottom right.
Flavanols are naturally occurring compounds in cacao. They can support healthy blood flow by helping the body produce nitric oxide, which relaxes and widens blood vessels. Flavanols also have antioxidant activity. These effects may help maintain alertness, focus, and mental clarity, making them a natural part of a daily routine aimed at supporting attentive and focused cognitive performance. Many people enjoy Mindkore cacao not only for its rich flavor, but also for it's supportive role in their daily mental routine. Some find that it can contribute to a subtle uplift in mood, promoting a sense of well-being and enjoyment while consuming it.
Our cacao comes from carefully selected plantations where the focus goes beyond standard cultivation. Most cacao processing does not preserve flavanol content, making high-flavanol cacao very rare. We work directly with these plantations, where multiple on-site tests are conducted to measure flavanol levels before the beans are harvested and processed. This meticulous approach ensures that Mindkore cacao is not only rich in flavanols but also truly unique, offering a rare and exceptional experience for those who value quality and cognitive support in their daily routine.
Use the scoop to measure (for example) 5 grams. You can place the powder directly in your mouth and swallow, or take it with a small amount of water (though it won’t mix perfectly). For a smoother experience, mix it into yogurt, blend it into a smoothie, or sprinkle it over your food. Cacao combines especially well with foods that contain some fat, which helps it blend more evenly and enhances the taste.
Yes. Mindkore cacao is suitable for vegans and most common dietary restrictions. Our cacao is made without any animal-derived ingredients. Our cacao contains no gluten, no soy, and contains no milk or other animal fats. It's produced in a facility that also handles nuts, soy, and dairy, but strict procedures minimize cross-contamination, making it very safe for allergic customers.
Yes, we do ship internationally, but only when purchasing 9 pouches or more. We make international shipping costs a little bit cheaper by asking for €25 from the customer, while we pay for the remaining shipping costs. That way we can still show our appreciation for buying in bulk. Of course, you will also get a 9% discount on top of a large order like that!
Mindkore cacao is carefully processed to maintain its naturally high flavanol levels. The beans are harvested from select plantations and undergo minimal intervention during fermentation and drying, helping to retain their natural compounds. Our cacao is unsweetened, unalkalized (undutched), and minimally processed, which preserves both flavor and flavanol content. Each batch is handled with precision to ensure the beans’ natural profile is intact, making Mindkore cacao rare, potent, and ideal for those seeking a pure, high-flavanol experience.
Mindkore offers tiered discounts based on quantity. Buy 3 pouches and receive 3% off, plus free shipping in the Netherlands. These benefits stack together. Buy 6 pouches and receive 6% off, plus free shipping across the EU. These also stack together. Buy 9 pouches and receive 9% off, and international shipping becomes available. Please note that international shipping costs are not entirely free, due to higher courier fees and customs handling required for non-EU deliveries. We do however, offer a much cheaper international shipping fee of €25, while we will cover the rest.
Additional discount codes may occasionally be available. Some codes stack with existing discounts, others do not. Currently, a site-wide 11% discount is active and always stacks with all other discounts. Being subscribed to our newsletter will ensure that you get informed about discounts as soon as they are made. Sometimes our instagram and facebook page will have unique promotional discounts as well.
You can request a return within 14 days of receiving your item (EU orders) if it is unopened, unused, in original packaging, and with proof of purchase. For international orders, returns are only accepted for defective, damaged, or incorrect items. Shipping costs for returning items are always the responsibility of the buyer. Contact info@mindkore.eu to start a return. Once approved, refunds are processed to your original payment method within 10 business days. Returns outside the 14-day period or international shipments may incur a 10% restocking fee, except for defective or incorrect items. For full details, visit the Refund Policy section at the bottom of our website.
Store Mindkore cacao in a cool, dry, and dark place, away from heat, moisture, and direct sunlight. Our pouch has a zip lock to keep it sealed and maintain freshness. Thanks to our careful processing, the cacao remains shelf-stable for a long time. When unopened, it stays good for up to 24 months. Once opened, consume it within 12 months for best flavor and quality. With daily use, you can even stock up significantly. For example, at 5 grams per day, you could theoretically store over 3.5 kilograms and consume it before the expiration date. Always reseal the bag tightly after each use.
Yes, you can still place an order. If we are fully out of stock, then sales went quicker than expected, leading to a temporary stock exhaustion. Rest assured that we already ordered the next batch, which will arrive soon. If you do an order when we're still out of stock, then we will prioritize your order as soon as we have cacao back in store. And as a thank you, we will refund 5% of your total order price as soon as the order is placed. During the shipping of our new batch, we will also keep you updated, as we would never want you to worry about your order.