Frequently Asked Questions (FAQ)

Regular cacao products that you'll find in stores have a very different purpose, which is to have a sweet taste, to have that distinguishable dark brown color, to feel smooth and silky to the touch, and to be very easy to mix, blend and bake. To achieve this, the cacao is usually heated up to 130°C (266°F). This diminishes nearly all flavanols and other beneficial compounds that cacao has to offer. This process is called alkalization or Dutching.

Mindkore cacao takes a different approach. We skip alkalization entirely and use a special low-temperature processing method to deliberately avoid excessive heat. This preserves the cacao’s strong, pure flavor and keeps its natural flavanols and antioxidants intact. You will recognize this in our cacao by the light-brown color and low-density, almost surprisingly fluffy texture.

We also completely avoid adding cacao butter, salt, or sweeteners, resulting in cacao that's far lower in calories and sugar, yet extremely rich in health-supporting compounds and also retains a robust amount of the much desired theobromine. The result is a very healthy, natural and antioxidant packed superfood without any additives!

And boy, does it taste good ;)

Our cacao is sourced from specialized South American plantations that are fully fine-tuned to maximize flavanol production. We select our partners based on a delicate geological balance: we seek out geologically active soils that act as a natural stressor for the cacao plant.

In response to this environmental stress, the plant produces significantly higher concentrations of flavanols as a defense mechanism. While these mineral-rich soils can naturally lead to higher levels of heavy metals, we maintain a strict selection process. Every batch undergoes rigorous lab analysis to ensure we only source from plantations that achieve the perfect intersection: peak flavanol density with the lowest possible heavy metal content.

As a result, Mindkore cacao fully complies with the strictest European safety standards for supplements, delivering maximum physiological benefits without compromise.

Flavanols are naturally occurring compounds found in cacao. They help support healthy blood flow by promoting nitric oxide production, which relaxes and widens blood vessels. Mindkore cacao delivers over 600 mg of flavanols per serving. This is up to sixty times more than a typical chocolate bar. Users often report improved concentration, a lighter mood, and more resilience on days with little sleep.

Absolutely. We maintain a rigorous testing protocol to verify both the potency and purity of our cacao. Our latest batch, identified by Batch #MK-053290, has been independently analyzed by an ISO/IEC 17025 accredited laboratory in Europe.

These laboratory reports confirm that our cacao contains an industry-leading flavanol concentration while maintaining heavy metal levels (such as cadmium and lead) far below the strict safety thresholds set by the EU and WHO for food supplements.

We believe in full transparency. If you are a health professional or simply wish to verify the data for your current batch, please send an email to info@mindkore.eu. We will be happy to share the official Certificate of Analysis (CoA) with you.

Forgoing the reason that we're European citizens, there is a strong main objective as to why we're sourcing from Europe.

In America there are a vast amount of health conscious people and biohackers that are already making full use of high-flavanol cacao. As health conscious Europeans, we at Mindkore have all experienced how difficult it is to obtain good high flavanol cacao here. At least, without either breaking the bank or making do with lower flavanol variants that are common in Europe.

We do see health enthusiasts in Europe that specifically requests high flavanol cacao, so we now made it our mission to procure, import and deliver high flavanol cacao to Europe. But that's just the start, as we're also slowly getting traction in Canada, Australia and even America. Even for American standards, the flavanol concentration in our cacao is among the highest out there.

Yes. Mindkore cacao is suitable for vegans and most common dietary restrictions. Our cacao is made without any animal-derived ingredients. It contains no gluten, no soy, and no milk or other animal fats. It's produced in a facility that also handles nuts, soy, and dairy, but strict procedures minimize cross-contamination.

Yes, Mindkore meets all criteria for ceremonial use: 100% pure, unalkalized, and minimally processed. As a matter of fact, Mindkore cacao is significantly more potent than typical ceremonial cacao because of the rigorously preserved compounds that are inside. These compounds (flavanols, theobromine, caffeine) are directly responsible for the focus and induced emotional openness people seek in ceremonies.

So while we take a more scientific approach at Mindkore, without a shade of doubt it's extremely potent for obtaining the usual ceremonial effects. You will probably need a much smaller dose when using our cacao.

Try blending it into a smoothie, stirring it into yogurt, or sprinkling it over your favorite dishes. Cacao pairs especially well with foods that contain some fat, which helps it blend evenly and enhances its natural taste. Fat also helps to better absorb the flavanols in your body, so a fatty yoghurt or pudding is therefore highly recommended.

Yes! Mindkore ships worldwide. We’ve designed our international shipping process to be as seamless and transparent as possible.

No hidden costs (DDP): For countries like America, we ship all international orders "Delivered Duty Paid." This means Mindkore covers all import duties, customs fees, and local taxes in advance. The price you pay at checkout is 100% final. You will never receive an unexpected bill from customs or the courier.

Fast & Compliant: As an FDA-registered company, we handle all mandatory paperwork (including the Prior Notice and detailed customs invoicing) to ensure your cacao clears inspections quickly and arrives safely.

Shipping Rates:

• €19,99 - Small Orders (up to 500g / Envelope)
• €29,99 - Medium Orders (500g up to 2kg / Parcel)
• €39,99 - Bulk Orders (2kg and up)

Save on shipping by ordering larger quantities at once!

Yes, you can still place an order. If you place an order while we're out of stock, then your order will be prioritized as soon as the new cacao arrives. As a thank you, we will also manually refund an additional 5% of your total order.

And if your order is the one that makes us go out of stock (0 kg left), then we will double that, refunding a total of 10% on your order. This stacks with all other discounts that might have been applied by you.

Going out of stock won't happen often anymore, as we're now capable of importing larger quantities with only a few business days of delivery time. So usually when you see a sold-out message at the top of the website, it will only last up to 48 hours. A perfect opportunity for you to rake in some extra discount!

You can request a return within 14 days of receiving your item (EU only) provided it is unopened, unused, and in its original packaging. To start a return, contact info@mindkore.eu. Refunds will be processed within 10 business days. Accepted returns outside the 14-day period will incur a 10% restocking fee.

International customers are exempt from the 14-day return rule, but of course we do accept returns when an item is damaged. Please see our shipping & return policies at the bottom of the page for more information.

Absolutely! Apart from free shipping to NL/BE at an order of €75, free shipping to Europe at an order of €150, and free international shipping at €300, we also have quantity discounts.

When purchasing three pouches or more, we're providing a 5% total order discount. At six pouches or more this increases to 10%, and at nine pouches or more this becomes a very significant 15%.

You can press the 'BUY' button in our navigation menu to see the discounts in action, as we have a fully integrated discount calculator there that inherently calculates the price as you add/remove pouches from the selector.

First off, we have the inherent product discounts. They are of a more permanent nature. This is 4% for the [CORE] package and 10% for the [APEX] package. They will always stack with any of the other discounts as they are already calculated into the price.

Then we have the automated discounts like free shipping and the 5%/10%/15% percent bulk discounts, which will be automatically deducted from the price as soon as you meet the criteria as shown on the 'BUY' page.

We also have discount codes that you can fill in manually. You can only have one manual discount code active at a time, and if an automated discount gives a bigger discount than your manual code, then the system will only select the automated discount.